Accessibility

We want to ensure that everyone has appropriate access to our website and can understand the information available, as we're here to make the complicated, Clear.

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Clear accessibility statement

Clear is dedicated to enhancing the accessibility of our websites.

Our goal is to ensure exceptional user experiences by prioritising accessibility and inclusivity, allowing individuals of all abilities to utilise our digital services.

Our site pages aim to follow the Web Content Accessibility Guidelines (WCAG) (version 2.0), level AA, issued by the World Wide Web Consortium (W3C) as part of the web accessibility initiative.

At Clear, we are dedicated to achieving WCAG 2.1 Level AA conformance to ensure the highest level of accessibility for all users of our website. While we strive for comprehensive accessibility, it is important to note that there may be instances where decorative images are used around the site. These images, although not essential to the content, have been thoughtfully chosen to enhance the user experience. We understand that not all decorative images may have alternative text, and achieving Level AA conformance in these cases may be challenging. However, we remain committed to continuously improving accessibility and will make every effort to address any accessibility issues that may arise. We welcome your feedback and suggestions as we work to provide a more inclusive online experience.

To adapt and further enhance your experience to your needs, many people will get the most accessible experience by customising their device/s to suit their needs. There are some useful recommendations by Better Web Browsing: Tips for Customizing Your Computer | Web Accessibility Initiative (WAI) | W3C on using accessibility features already present on your device, and on other assistive technologies that you can install. 

Clear are open to all feedback, so please let us know if you have difficulties using this site by emailing marketing@thecleargroup.com

This accessibility statement was last updated in November 2023.